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Service Alternatives for Washington Vision and Values

Service Alternatives is a multi-faceted human services agency with a clear vision and strong values. We support individuals and families of all ages, backgrounds, and abilities and provide a spectrum of services that include employment services, residential services, wraparound/kinship services, foster care, school-based services, independent living support, consultation and training.

We at Service Alternatives are committed to advancing the potential of our communities, customers and ourselves through exceptional service. This vision defines our purpose and is at the heart of our business.

We also have a strong set of guiding core values through which we think, act and operate our business in order to successfully carry out our vision. We believe our core values only have strength and credibility as they are embodied in our day to day work.

values illustration

Integrity: We believe in doing the right things for the right reasons. We believe our words and actions should be one. We believe in grounding our relationships in honesty and trust.

Excellence: We believe our work and behavior should meet and exceed the highest standards.

Customer Service: We believe in building strong partnerships with our customers. We believe in providing service that surpasses our customer's expectations.

Employee Satisfaction: We believe in creating a company where employees have meaningful work, opportunities for growth, a chance to participate in decision making, and comprehensive benefit packages.

Fiscal Responsibility: We believe in being responsible stewards of our resources. We believe in sharing a portion of the company's profit with all employees.

Community: We believe in building strong communities. We actively support each individual and family with whom we work to participate and contribute to their communities in meaningful ways.

Read more about the values...

Service Alternatives for Washington Services

Service Alternatives provides services to individuals and families through four main areas:

Adult Supported Living Services has provided residential care to adults with developmental disabilities in their own homes since 1983. Each individual receives varying levels of support depending on his/her needs. One individual may receive monthly support with paying bills and ensuring a safe home environment. Another individual may receive support 24 hours per day to support achievement of personal goals and to ensure their safety. Currently, we provide support in Island, Snohomish. Skagit, King and Pierce Counties of Washington State. Learn more about Adult Services...

Community & Employment Services (CES) provides a multitude of services designed to support people in finding and keeping meaningful employment in their communities. Services are provided to people with a range of disabilities, as well as to people who are moving from reliance on public assistance to employment. Supports may include resource development, assessment of vocational skills and goal development, job development, work experiences, job coaching, employment retention support, volunteer placement and assistance to overcome barriers that prevent successful employment. Learn more about Community & Employment Services...

Children and Family ServicesServices (CFS) was granted its first contract in 1987 to provide services to at-risk youth in Auburn, WA. Today, CFS oversees 22 different contracts under Foster Care Services, Residential Services and Community Based Services. CFS strives to meet the unique needs of each child and family we serve in the least restrictive setting possible. We pride ourselves in embedding our core values in the work we do every day to provide protection, offer permanence, work on skill development, teach independence, and help with future planning. Learn more about Children and Family Services...

Training and Development designs and provides training for all staff, foster parents, and identified community members. Training is recognized as a valued and necessary component to supporting participants in fulfilling their goals. Training Sales and Support services are also offered to sell trainings to outside community members and agencies (i.e. school districts, corporations, mental health agencies, other community providers, state agencies). Browse the Training Catalog...

We feature the RIGHT RESPONSE™ Workshop. RIGHT RESPONSE is a fresh and exciting training for De-escalation skills and Physical Intervention Restraints featuring the latest research and adult learning methods.

Service Alternatives for Washington History

In 1983, former Peace Corps volunteers, Fran Einterz and Joyce Peterson, established SA to provide needed services in their community of Whidbey Island in Washington State. They had a dream to make the world a better place through excellent work as well as to provide opportunity for employees to make a career doing social work. In 1997 Fran and Joyce retired from active work and in 2003, they sold the company to a group of long term employees who, with all our employees, carry on and expand the original vision.

SA's first contract was on Whidbey Island and allowed us to serve 8 adults with developmental disabilities in a new model of residential support. Our Adult Supported Living Services Division quickly expanded to Snohomish and King Counties.

1986 saw us begin work in our Community and Employment Services Division where we now support individuals finding employment throughout Washington. In 1987 our Children and Family Services Division started with a contract to provide services to at risk youth in Auburn, Washington and now supports children and families throughout the State.

Currently, with a staff of over 550 employees and contracts with over 100 foster parents, SA is serving approximately 800 people per day through our programs, spanning all of Washington.


Main Office
PO BOX 595

Main company phone number: 360-678-6071

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